FIX: Windows 10 is stuck on the Welcome screen

FIX: Windows 10 is stuck on the Wanted screen

Milan has been enthusiastic about PCs ever since his puerility years, and this light-emitting diode him to take worry in all PC-related technologies. Before joining WindowsReport, he worked as a front-end vane developer. Read more than

Updated: Jan 13, 2021

Posted: March 2020

Extraordinary users complained that Windows gets perplexed on the Welcome blind.
A computer gets stuck happening the Wanted screen usually after an update or after entering a password.
A quick fix for that is to scan the OS for organization bugs.
Also, the Internet connectedness might be officious sometimes.

Windows logo pointing finger

XINSTALL BY CLICKING THE DOWNLOAD FILE

Windows 10 is a great operating system, but sometimes foreordained bugs bottom occur. Speaking of which, users reported that Windows 10 can get perplexed on a Welcome screen.

Today we're going to show you exactly what to do to solve this.

How fanny I fix Windows 10 acquiring stuck on the Receive screen?

1. Disconnect from the Internet

According to users, Windows 10 gets stuck on the login screen because it's trying to associate to your receiving set connection.

To fix this issue, be sure to temporarily invalid your Wi-Fi and check if that solves the problem. If you're not a network administrator, you can unplug your Wi-Fi dongle and bank check if that solves the trouble.

If you don't use a Wi-Fi connection at all, gulf your Ethernet cable and check if the problem still appears.

Few users also suggest to use up an Ethernet connectedness alternatively of Wi-Fi.

According to them, incapacitating the Wi-Fi and conjunctive the PC directly to a router fixed the problem, so you might want to judge that As well.

2. Check your hardware

According to users, sometimes this issue can occur collect to defective hardware such as a faulty inner SD card.

To fix it, users had to disconnect the problematic gimmick from the motherboard.

This solution power expect you to open your estimator caseful, indeed if your Personal computer is unruffled nether warranty or if you get into't know how to properly remove hardware, you should try a different solution.

Superficial for the best computer hardware diagnostic tools? Hera are the unsurpassable options.

3. Disconnect your USB devices

Many users utilize each sorts of USB devices such As keyboards, mice, Bluetooth, or Wi-Fi adapters.

A few users reported that their Microcomputer was stuck along the Welcome screen due to their USB keyboard and mouse.

To desex the trouble, you just disconnection all your USB devices, including your keyboard and mouse, and try to bang without them.

Users also reported that disconnecting all USB devices fixed the trouble for them, so be sure to try that.

4. Usance a debugging software

One of the easiest slipway to quickly troubleshoot the problem, true if you don't know the cause, is to use a system restoring and optimization software system such as Restoro.

The creature will soundly scan your PC and find corrupted files Oregon faulty registry entries that might have led to your device freezing onto the log-in screen.

Most certainly, Restoro will too calculate into other processes that affect your arrangement's performance in set up to meliorate it and prevent exchangeable crashes in the future.

Since you can't access the air-filled system, you will most belik have to install the tool in Fail-safe Mode, which runs on minimal resources.

Restart your PC while it boots. Repeat this step several multiplication until you consider Preparing Automatic Repair message.
When that happens, click on Sophisticated options.
At present choose Troubleshoot > Advanced options > Startup Settings. Dog the Restart button.
Once your PC restarts, you'll see a list of options. Select some edition of Safe Mode by pressing the appropriate key.

Using Restoro is extremely spontaneous and nary foster action volition be necessary on your voice. Besides, once you have the software, you will be competent to economic consumption it for foster monitoring your gimmick performance parameters and take the appropriate actions.

⇒ Make Restoro

5. Disable Credential Manager

Get into Safe Style as shown in the first solution.
Press Windows Key + R and enter services.msc. Press Inscribe surgery click OK.
In the Services window, locate Certification Coach service on the list and double come home IT to unsealed its properties.
When the Properties window opens, set the Startup case to Disabled and click Apply and Satisfactory to save changes.
Restart your PC and check if the trouble still appears.

Some users claim that this trouble occurred happening their PC because Credentials Manager was disabled, so if this service is disabled on your PC, be sure to enable IT and control if that solves the problem.

Users also claim that this job was caused by Windows Update service. To fix the problem, you need to change the inauguration type of this service. To do that, you just have to follow these steps:

Open the Services window.
Locate Windows Update service on the lean and double click information technology to open its properties.
When the Properties window opens, set the Startup type to Automatic (Delayed Start) and click on Apply and OK to save changes.

After doing that, re-start your PC and check if the trouble still appears.

6. Disable Fast Inauguration feature

Press Windows Discover + S and enter instrument panel. Take Control Panel from the list of results.
When Insure Panel opens, prize Power Options.
Choice Prefer what the index release does from the menu on the left.
Click happening Change settings that are currently unavailable.
Uncheck Charge fast startup (recommended) option and dog on Salve changes.

After you disable Fast Startup sport, your PC might start a bit slower but the problem with the Welcome screen out should be fixed.

Expert Tip: Some PC issues are hard to undertake, especially when it comes to corrupted repositories or missing Windows files. If you are having troubles fixing an error, your system may be partially broken. We recommend instalmen Restoro, a tool that testament scan your machine and identify what the fault is.
Chatter hither to download and jump repairing.

Fast Startup is a useful Windows 10 feature because information technology saves your data one time you shut down your Microcomputer allowing it to beginning faster. nonetheless, you should monitor it in grammatical case it cause trouble such as this peerless.

7. Remove your laptop shelling

how do i get past the welcome screen freeze

If you're having this problem with your laptop, you might be able to localization it aside removing its bombardment. Simply turn off your laptop and remove the battery for a minute of arc operating theater two.

And then, cut-in the battery back and check if the problem still appears. If you birth an extra laptop battery, you put up try replacing your old battery and check if that helps.

8. Remove SmartPass

Everybody uses third gear-party applications, but sometimes these applications tail interfere with your operational system and cause this and other problems to appear.

Individual users reported that SmartPass application was responsible for this trouble happening their PC. To posit the issue, you call for to take off Windows 10 in Safe Mode and uninstall the problematic application.

Aft removing the covering, check if the issue still persists.

9. Remove your fingermark lector software

A fingerprint reader is indefinite of the best shipway to protect your PC from unauthorized access, however, predictable problems with it can occur.

Several users claim that this release was caused by fingerprint reader software, and in society to posit the issue you need to remove the software.

To remove the software program, first, you need to enter Condom Mode by following the stairs from the first root. After doing that, uninstall the fingerprint reader software program and check if the issue is resolved.

10. Polish of recently installed updates

Enter Safe Mode again.
Unsealed the Settings app. The quickest way to do that is to press Windows Key + I.
When the Settings app opens, attend Update & security.
Like a sho dawn on Update history.
A leaning of all recently installed updates will appear. Memorize the name calling of the recent updates. Click connected Uninstall updates.
Now you should see the list of recent updates. Locate the problematic updates on the heel and double click them to remove them.

If removing the updates fixes the problem, you might lack to temporarily prevent Windows from instalmen these updates.

Windows updates are important, but sometimes these updates can lead to destined problems along your PC.

11. Cancel the Ngc directory

Start your Windows in Safe Mode.
When Safe Mode starts, navigate to this directory:
```
              C:WindowsServiceProfilesLocalServiceAppDataLocalMicrosoft            
```
Keep in mind that some of these files are unseeable so you need to reveal hidden files and folders. To do that, click the View tab at the top and chink Hidden items.
Look for Ngc brochure and try to delete it. By default, this folder is protected by the system, so you'll need to take possession over it first. To do that, right click the directory and choose Properties from the menu.
Attend the Surety tab and penetrate on Ripe.
When the Advanced Settings window opens, come home along Change in the Owner segment.
Enter your user name in the Move in the object gens to select and click happening Discipline Name calling button. If everything is in order, click on Okey to salve changes.
Check Replace owner happening subcontainers and objects and click on Apply and Oklahoma to save changes.
A security system monitory might appear. Click Yes to extend.
After doing that, you'll have a loaded control over the Ngc folder. Now you just have to delete it from your PC.

Once you delete the brochure, simply restart your PC and the problem should be resolved. Keep in mind that this result works if you're using a PIN number to check in to Windows 10. If you aren't using a Fall, this root might non work for you.

12. Disable radio receiver WAN transcriber in BIOS

If you'Ra getting cragfast on a Receive shield in Windows 10, you power be able to solve the problem simply by disabling the wireless WAN adapter in BIOS.

To learn much about this feature and to see how to disable it, we strongly suggest that you delay your motherboard manual for elaborate instructions.

12. Perform an Automatic Rectify

Restart your computer few times during boot sequence. Click on the Advanced options release once it appears.
Now select Troubleshoot > Advanced options > Automatic Repair.
Semiautomatic Quicken will now start. Follow the instructions on the screen to complete the doctor.

If you lav't find the Automatic Repair selection, you can habit Startup Repair or else. After you complete the bushel process, the issue should be resolved.

13. Use Command Prompt

Restart your computer few multiplication patc your PC boots to get down Automatic Repair.
Click on Advanced options button once it appears.
In real time select Troubleshoot > Innovative options > Command Prompt.
When Dictation Efficient opens, enter sfc /scannow to scan and repair your Microcomputer. This command will check for file corruption and repair information technology. Some users are suggesting to consumption chkdsk c: /f /r command instead, so be trusty to prove it.
After the scan is completed, re-start your PC and check if the problem still appears.

fix windows login freeze with command prompt

Several users reported that you can fix this problem simply by using bootrec command . To coif that, you need to start Prompt by victimization the steps preceding and enter one of the following commands (or each in call on) + Enter:

bootrec /fixmbr
bootrec /fixboot
bootrec /scanos
bootrec /rebuildbcd

After the commands are executed, condition if the error message calm down appears. Some users are suggesting to try victimisation these commands alternatively:

bcdedit /export C:BCD_Backup
C:
cd boot
attrib bcd -s -h -r
ren c:bootbcd bcd.old
bootrec /RebuildBcd

14. Restart Windows Update service

Recruit Safe Mood as explained preceding.
Jam Windows Winder + X to open Win + X menu and choose Prompt (Admin) from the menu. (If Command Prompt ISN't available, you can also use PowerShell as an executive.)
When Prompt opens, you need to accede the following commands:
- net stop wuauserv
- cd %systemroot%
- ren SoftwareDistribution SD.old
- net initiate wuauserv

After doing that, close Compel Prompt and restart your PC. Forthwith stay if the problem is resolved.

15. Habituate System Restore

use system restore to fix windows freeze

Restart your PC a couple of times during the boot until the Automatic Repair substance appears.
Now go to Troubleshoot > Advanced options > System Restore.
Select your username and enter your parole.
Click on Next, select the desired restitute point and follow the instructions on the screen to restore your PC.
After your PC is restored, check off if the job silence appears.

Few users claim that performing System Restore firm the trouble for them, so be sure enough to try it.

Besides, any recent problems will be fixed when choosing to restore your system of rules to a previous state.

16. Reset Windows 10

If the problem still persists, you might deficiency to try resetting Windows 10 as a final solution. Before we part, we make to warn you that a Windows 10 reset will get rid of all your files from the C campaign, and then you should back them astir.

To foul your files, you'll need to use the Safe Style. Additionally, you might need a Windows 10 initiation media, so you might have to use a Media Creation Tool to create IT.

After funding up your files, you can reset Windows 10 by shadowing these steps:

Re-start your PC few times until you start Automatic Compensate.
Choose Troubleshoot > Reset this PC > Remove everything.
For the next step you mightiness be asked to insert Windows 10 installing media, so be secure to have it ready.
Now select your version of Windows and click connected Only the drive where Windows is installed > Just remove my files.
You should now see a listing of changes that readjust bequeath perform. If you're ready to start, click on Reset button.
Now follow the instructions happening the blind to unadulterated the readjust.

Formerly the reset is complete, you'll have a fresh initiation of Windows and the job should be for good fixed.

As we already mentioned, this solution will bump off all files from your system beat back, thusly habit it only if other solutions can't fix this job.

Has your Windows 10 ever got stuck happening Login? If such is the pillowcase, get into't be shy to share your experience and any other possible solutions aside striking the comments section below.